Audience
Contacts, segments, consent and unsubscribes.
6 articles · Updated October 8, 2026
Import contacts and consentBring a list over from another platform, say where the people came from, and see who you can email afterwards.4 minFind people and read a contact pageSearch your contacts, filter them, act on many at once, and see exactly why one person can or cannot be emailed.4 minLists and segmentsMake a list of people you choose, or a segment that finds people by a rule, such as bought in the last 30 days.4 minConsent, unsubscribes and held-back contactsHow we decide who can be emailed, what each held-back reason means, and what can and cannot be undone.4 minDouble opt-inAsk new subscribers to press a link in an email before they are marketed to, and set it for a list, a form, or contacts from your shop.3 minContact fields and deleting people in bulkName and type the extra fields on your contacts, and delete everyone in a list or segment in one go.4 min
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