Billing and account
Plans, the trial, invoices, your team and closing the account.
10 articles · Updated October 8, 2026
Plans and what they costThe four plans, how many people and emails each covers, the Done for you add-on, and how we pick the plan that fits.3 minThe billing overviewEverything on Settings → Billing → Overview: your plan, what it costs, how much you have used, and the buttons on the page.3 minChange your planMove up or down between Starter, Growth and Pro from Settings → Billing, see the cost before you confirm, and know what changes.2 minPayments, invoices and your billing emailAdd or change your card, download invoices as PDFs, and choose which address receives them.2 minCancel your plan or close your brandStop the subscription at the end of the month you have paid for, or close the whole brand, and how to undo either.3 minIf your card failsWhat happens in the seven days after a payment fails, the emails we send you, and how to fix it in thirty seconds.2 minWhen your list outgrows your planWhat Covered and Locked mean, what happens to people past your plan's limit, and what to do when you run out of emails for the month.2 minTeam members and what each role can doAdd people to your brand, pick their role, change or remove them, and read the activity log of who did what.3 minYour account, your password and sign-in securityChange your name, email and password, switch on a sign-in code, see where you are signed in, and require it for the team.2 minBrand details and postal addressThe name, website, postal address, support email and time zone your account uses, and why the address cannot be left blank.1 min
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