Your account, your password and sign-in security

Two places hold your own sign-in details. Settings → General → Personal is about you. Settings → General → Security is about how you and your team sign in.

#Personal

The page has these cards:

• Your name. Type it in Name and press the card's Save button. It is the name teammates and the sidebar show.
• Sign-in email. Press Change, type the New email address and press Send the link. Nothing changes until you press the link we send to the new address. The page says Check — the link in it makes the change. Nothing has changed yet. While it waits, the card offers Cancel it.
• Password. Fill in Current password, New password and Type it again. It has to be at least 10 characters. If you signed up with Google, the card says You signed up with Google. A password is a second way in. and you do not need a current password.
• Appearance. The Look setting: light or dark. It is just for you, in this browser. It never changes how an email looks in someone's inbox.
• Leaving this brand. Takes you off the brand. Nothing you built is deleted. The owner cannot leave until another owner exists.

#Security

#Multi-factor sign-in

The card Multi-factor sign-in says Ask for a code as well as a password when you sign in.

1. Tick Email me a six-digit code.

2. From now on, after your password, we email a six-digit code to your address. It expires in ten minutes. Type it in.

The card notes Authenticator apps are not supported yet. If your brand requires a second step, the card says Your brand requires a second factor — switch this on to stay signed in.

#Require it for everyone

Only the owner sees the card Require it for everyone. Tick Everyone on this brand must use a second factor. This asks your team to set one up. It does not switch anyone's on or off.

#Where you are signed in

The card Where you are signed in lists the last twenty sign-ins, with Device, From, Signed in and Last seen. A row that has ended says Ended. The button at the top, End all sessions, ends every session. It asks you to confirm, and it signs this browser out too, so sign in again straight afterwards.

#Reset a password you have forgotten

On the sign-in page press Forgot your password? and follow "Create your account".

#If it didn't work

• The email change link did nothing. It belongs to a different account. Sign in as that account and try again.
• Somebody already signs in with that address. Pick a different one.
• The code expired. Press Send a new code.
• You are locked out of the brand. Ask an owner or admin to check your role under Settings → General → Users, or email support@aminoengine.com.